New York Customers
Administrative Services of Kansas, Inc
New York Vendor Call Minutes
January 4, 2007
Welcome: The New York vendor call will be held the first Thursday of odd numbered months (January, March, May, July, September, November). Input is requested from the vendors on how often they wish to have the call. The call begins at 10:00 AM ET. A
representative from BlueCross BlueShield of Western New York will be present on each call. All vendors are encouraged to sign up for the Vendor notification on the New York Customers section of the e-mail lists.
- Vendors wishing to receive an email notification reminding them of the next conference call will need to visit the ASK Website. Locate New York Customers on the ASK website, from the E-mail List Sign-up select Vendors. This option has recently been added under
New York Customers, so please check to make sure you have selected this option. The direct link is http://www.ask-edi.com/listserver/all_hnny_signup.htm.
- Vendor Call Minutes will be published within 10 days of the call, to the ASK Website under New York Customers. Occasionally, questions asked in the Vendor Call will have to be researched. When possible, answers will be published in the Vendor Call Minutes.
General Announcements:
- Newest edition of the Just ASK newsletter was posted December 15, 2006.
- Top Reject Reasons and Resolutions are included in the newest edition of the Just ASK newsletter.
- New EDI Enrollment forms have been posted to the ASK website. These became mandatory on January 1, 2007.
- A signature is now required on all new setups requesting a new trading partner number.
- Changes/updates to exiting trading partners can still be completed through the e-form.
- All requests for setup, changes or updates for the 835 transaction will require a signature.
- Changes to contact name may be made in the following ways:
- New contact information may be emailed to askedi@ask-edi.com, if the email address contains the name of the organization.
- New contact information may be faxed to ASK on company letterhead. Send faxes to 785-290-0720.
837 Issues:
Nothing to report.
835 Issues:
Nothing to report
Telecommunication Issues:
As of July 1, 2007, the Asynchronous connection will be discontinued. The Zmodem, Xmodem and Ymodem protocols are older technology. If a hardware failure should occur, there is no guarantee repairs could be made.
NPI
- At this time there is still an edit in place to reject claims reporting the NPI number. The edit will likely be lifted in the near future. Once an exact date has been determined a notice will be posted to the ASK website.
- The payer will report NPI numbers to ASK. ASK will fax confirmation letter to trading partners once these have been loaded.
Other Issues:
- The next system deployment is scheduled for Sunday, January 21, 2007.
- Edit documentation has been removed from the ASK website. Once information has been updated it will be re-posted.
ASK wants to encourage you and your clients to share suggestions and ideas on how we can provide better assistance. Please send an email with suggestions to askedi@ask-edi.com.
The next regularly scheduled call will be March 1, 2007. Notification will be sent via email to those who have signed up for the mail list on the New York Customers section of the ASK website:
http://www.ask-edi.com/listserver/all_hnny_signup.htm
Phone Number: 1-877-326-2337
Conference ID: 7596037
Web Addresses:
www.ask-edi.com www.bcbswny.com
www.healthnowny.com www.bsneny.com
Email Address: Phone:
askedi@ask-edi.com 800-472-6481
- Back -