News

November 16, 2007

NPI Updates

NPI Processing Update:
BCBSWNY, BSNENY, and HNNY is pleased to announce that, beginning December 3rd, 2007, claims submitted with both an NPI and Legacy ID will be processed under the NPI.  This is an important milestone in our eventual transition to processing all claims by using your NPI exclusively.

We would like to remind providers that you may continue to submit claims with various combinations of identifiers up to May 23rd, 2008.  After this date we will only accept and process claims using your NPI.

To summarize, you may continue to submit:

• Legacy ID and NPI up to 5/23/2008, at which time NPI will be used exclusively
• Legacy ID only up to 5/23/2008, at which time NPI will be used exclusively
• NPI only, no action necessary, unless you’ve received a warning message

Response Report Warning Messages:
If you have received any of the following warning messages on your electronic response reports, please address them immediately by performing the required action.
           

Message	Required Action
H372  Fax Billing NPI to HealthNow at 716-887-2056	Fax Billing NPI to Network Management
H373  Fax Rendering NPI to HealthNow at 716-887-2056	Fax Rendering NPI to Network Management
H376  Billing NPI not tied to TP number	Contact Network Management, please research your Trading Partner ID # and NPI prior to calling
H377   Billing NPI not on payer provider file	Fax Billing NPI to Network Management
H378   Billing NPI not setup for this transaction	Contact Network Management

If you have any questions regarding this bulletin, please contact your Network Services Representative.