There are several reasons why you will not receive
e-mail from the ASK E-mail List. Here are answers
to some of the most common problems:
|Prob.||I did not receive a confirmation e-mail message after signing up.|
If you do not receive a confirmation e-mail message within a hour or two after signing up for a list (Yahoo, AOL, and Hotmail may take longer), you may have incorrectly entered your e-mail address. The best thing for you to do is sign up for that list again.
YAHOO! Users: Some confirmation e-mails have been going to the "Bulk" folder. If you do not receive it in your regular inbox, please check the "bulk" folder.
Be sure to include the extension at the end of your e-mail address (.com, Net, .org, .gov, etc.).
**If you sign up again and still do not receive
an e-mail, check with the technical support
for your organization to be sure you have the
correct e-mail address.
|Prob.||I signed up, but then I get a message from "Lyris ListManager." Is it okay to reply to this message?|
Yes, please reply to this e-mail to complete your registration.
The name "Lyris ListManager" is a name chosen by the software company and cannot be changed since this message is automatically generated.
|Prob.||I signed up for a list, but I'm not getting any e-mails.|
There are a few reasons this may be happening.
|Prob.||The Web page link in the e-mail doesn't work.|
Occasionally, there may be a server
problem that prevents a user from accessing our
website. The best thing to do is try again at
a later time. If the problem persists, please contact
our customer service.
|Prob.||I want to unsubscribe from a list.|
|A.||In every e-mail you receive from
a E-mail List, including your welcome message,
there is a statement at the bottom that tells you
how to unsubscribe. If you prefer, you also may unsubscribe now.