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E-mail

Submit questions online - use our secure online form to submit questions to us.

Telephone

*Before you call us, please be prepared to provide the following information:

Claim Rejections

  • Trading Partner number
  • Subscriber ID
  • Claim Amount
  • Date of Service

Missing ERAs

  • Trading Partner Number
  • NPI
  • Check/EFT Amount
  • Check/EFT #
  • Check/EFT Date

(785) 291-4178 (in Topeka)
1-800-472-6481 (toll-free)

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Fax

(785) 290-0720

Mail

Administrative Services of Kansas
P.O. Box 3500
Topeka, KS 66601-3500

Operating Hours

Our representatives are available to receive your call from 7:00 am to 4:30 pm, Central Time, Monday through Friday.

Scheduled Downtime

Sunday between 4:00 am - 10:00 am central time

During 2019, our offices are closed in observance of the following holidays:

  • New Year's Day - January 1
  • Memorial Day - May 27
  • Independence Day - July 4
  • Labor Day - September 2
  • Thanksgiving - November 28 and 29
  • Christmas - December 24 and 25
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