August 18, 2025

ASK-EDI Intermittent Batch Processing Issues

ASK-EDI is currently experiencing intermittent connectivity and transaction processing issues specifically related to batch transactions on our SFTP platform.

Please note that real-time transactions are not impacted and continue to process as expected.

Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We will provide updates as more information becomes available or once the issue is fully resolved.

We appreciate your patience and understanding. If you have any questions or need immediate assistance, please don’t hesitate to contact our Help Desk by phone 1(800) 472-6481 or email ([email protected]).